Compass is now offline.

As we transition away from compass, we have a team of experienced Scouters on hand to provide support for local volunteers as we get to grips with our new digital tools. We can help with:

  • How-to queries to support both the local processes and questions about the new digital tools that support those local processes.
  • Help resolve any issues with volunteer’s profiles.
  • Escalate issues to second line support.
  • Report any potential system bugs or functionality issues.

Step One:  

Before contacting the team, we suggest that you check out HQ’s “Online guidance (and FAQs)” which can be found via the link below:

Check out the Digital Tool guides

Additional information around the new system and what has changed can be found here

Step Two:

If the Online guidance doesn’t help, please contact golivesupport@warringtonwestscouts.org.uk to help resolve any issues.